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TERMS AND CONDITIONS
Carib Shopper

CARIBSHOPPER.COM. TERMS AND CONDITIONS OF SERVICE

Carib Shopper LLC is an e-commerce company, focused on the provision of international trade and logistics services in the Caribbean.
These terms & conditions ("Terms and Conditions") apply to the Carib Shopper site, and all of its divisions, subsidiaries, and affiliate operated Internet sites, which reference these Terms and Conditions.
For the purposes of this website, “seller”, “we”, “us” and “our” all refer to caribshopper.com (hereinafter referred to as Carib Shopper, or CS)

Carib Shopper reserves the right, to change, modify, or remove portions of these Terms and conditions at any time. Changes will be effective when posted on Carib Shopper site and may have no other notice provided.
Kindly check the Terms and Conditions regularly for updates. Your continued use of the Carib Shopper site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.

Please review the Terms and Conditions listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification.

You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us on info@caribshopper.com for clarification. These Terms and Conditions fully govern the use of this website. No extrinsic evidence, whether oral or written, will be incorporated.

TERMS AND CONDITIONS OF USE
USE OF CARIBSHOPPER.COM

You confirm that you are at least 18 years of age or are accessing caribshopper.com under the supervision of a parent or legal guardian.
Both parties agree that this website may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to refrain from using this website.
We grant you a non-transferable, revocable and non-exclusive license to use this Carib Shopper site, in accordance with the Terms and Conditions of Use, for such things as: shopping for personal items sold on Carib Shopper, gathering prior information regarding our products and services and making purchases. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance.
These Terms and Conditions of Use specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited. Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.
Carib Shopper requires registration on the site or application. Should you choose to register or subscribe to the site, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of Carib Shopper is solely responsible for keeping passwords and other account identifiers safe and secure.
The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. Carib Shopper shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive promotional emails from Carib Shopper. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

INFORMATION AVAILABLE ON WEBSITE

You accept that the information contained in this website is provided “as is, where is”, is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee.
Product representations expressed on the Carib Shopper Application are those of the vendor and are not made by us.

ACCESSIBILITY OF WEBSITE

Carib Shopper aims is to ensure accessibility to the website at all times,however we make no representation of that nature and reserve the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.

LINKS AND THIRD PARTY WEBSITES

We may include links to third party websites at any time. However, the existence of a link to another website should not be considered as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise.
In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites.
Creating a link to this website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice.

INTELLECTUAL PROPERTY

Both parties agree that all intellectual property rights and database rights,whether registered or unregistered, on the Carib Shopper Site and application, information content on Carib Shopper the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, all software compilations, underlying source code and software shall remain at all times vested in us or our licensors.
Use of such material will only be permitted as expressly authorized by our licensors or us.Any unauthorized use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

PROVISION OF MATERIAL INFORMATION TO CUSTOMERS

Carib Shopper will regularly update its site to reflect accurate comprehensive, up-to-date information of our service offerings.
We will respond in a timely manner to Customer requests for information as it concerns its services. All such information will be provided at no cost to the Customer. All service information will be made available to the Customer by way of published fliers, emails, text messages and handbills, publication on our online portals, social media, or requests. Enquires and queries shall be dealt with at the company offices and outlets as well as the company website.

GENERAL DESCRIPTION OF SERVICES:

Information regarding all service offerings, promos, store information andCarib Shopper Webcard related issues as well as general usage information is regularly updated on our website www.caribshopper.com

AVAILABILITY OF SERVICE:

For details on locations where Carib Shopper provides service, kindly visit our web page.

MISUSE OF SERVICE

Customers shall not misuse our services, including but not limited to dishonestly obtaining services or using our service for the purchase of prohibited, illegal and banned items contrary to applicable laws or regulations. Please be informed that we have a duty to report all suspicious or illegal activity to the appropriate authorities

REVIEW TERMS AND CONDITIONS

Carib Shopper retains the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is the customer’s responsibility to check these Terms and Conditions periodically for changes. The continued use of the application following the posting of changes will mean that you accept and agree to the changes

COMMUNICATION

When you use the website all data, emails and communication to www.caribshopper.com, you agree and understand that you are communicating with Carib Shopper through electronic records. You the consumer, consent to receive communication via electronic records from Carib Shopper periodically when required. Carib Shopper may communicate by email or by such other mode of communication, electronic or otherwise.

CHARGES

Browsing on www.caribshopper.com, or downloading the Carib Shopper application is free of charge. However, Carib Shopper reserves the right to charge fees and change its policies from time to time. In particular, Carib Shopper may at its sole discretion introduce new services and modify some or all of the existing services offered on caribshopper.com.
Carib Shopper also reserves, without notice to you, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee and related policies shall automatically become effective immediately once implemented on caribshopper.com.
Unless otherwise stated, all fees shall be quoted in US Dollars. You shall be solely responsible for compliance of all applicable laws including those in the Caribbean, for making payments to Carib Shopper.

COST FOR THE CARIB SHOPPER WEBCARD

Great news, the Carib Shopper Webcard is FREE! When you signup online for the Carib Shopper Webcard, an email is sent to you with your personal Webcard number which will allow you to start shopping right away. Before you begin shopping; you’ll simply go to the nearest selected Carib shopper bank to securely load your funds into your account to cover your shopping expenses. Shortly after creating your Carib Shopper Webcard Account, we will shipped your personal webcard directly to you, or you can pickup at one of our convenient pickup locations.

ACTIVATING THE WEBCARD

This involves 4 simple steps:
1.   Login to your registered profile
2.   Select the Carib Shopper Webcard slot
3.   Type in the 16 digit Webcard number
4.   Update

LOADING WEBCARD

All information guiding the loading of customers Carib Shopper Webcards are included in detail on our website https://www.caribshopper.com/load-webcard. For additional information or guidance, kindly contact us at info@caribshopper.com.

PAYMENT METHODS:

Payment is required before items are shipped. All online transactions are handled by Carib Shopper secure site. Forms of payment accepted on caribshopper.com Visa, MasterCard or Carib Shopper Webcard. For more information on the Carib Shopper Webcard click here. We do not accept Checks or Money Orders. Please contact us directly with questions or concerns at info@caribshopper.com or using our Contact us form.

PROTECTION OF CUSTOMER INFORMATION

We understand the importance of our Customer’s privacy, and we want you to feel confident about the privacy and security of your personal information. We take reasonable care to prevent any unauthorized access to your personal information and use personal information we collect in accordance with strict procedures. We have set out below some important information about the personal information we may hold about you, and how we use it. Full details of our privacy policy can be made available on request.

GENERAL PRINCIPLES

When ordering for certain services, we will ask you for information such as your name, address, contact phone number, email address and means of identification such as Driver’s License, National Identity Card or International Passport. We may also ask you other relevant information about the service you are using or ordering.

HOW WE USE YOUR PERSONAL INFORMATION:

By registering to use our service you grant us permission to use your information in the following ways:
Processing of orders you placed with us
Charge for services we provide
Providing directory enquiry services or information to the regulator and other authorized government agencies, or as required by law.
Communicating with you about how to use the service, and letting you know about any changes to our services
Market our products and services to you.
Carry out market research and analysis on our current products and services and future developments.
We may give information on this form to certain other people or organizations. We will make sure that you cannot be identified.
To prevent and detect criminal activity, fraud, misuse or damage to our network and prosecute and sue those responsible.
We may provide information (In response to requests from authorized law enforcement agencies)
To prevent and detect crime and prosecute offenders

CHANGES TO OUR PRIVACY POLICY:

We may make changes to our privacy policy from time to time. Your continued use of any of our services indicates your agreement to the use of your personal information as set out in this privacy policy.

INFORMATION ACCURACY:

We take due care in ensuring that personal information provided by you are retained and processed in a manner that ensures that this information is accurate, relevant and current for the purpose for which it is to be used for.

COMPLAINTS HANDLING:

Information to customers: If you are unhappy with our services kindly contact us and let us know. Your feedback enables us to review and improve the overall service performance we provide. If you have a complaint, kindly send a mail to info@caribshopper.com. We are fully committed to addressing all complaints fully and fairly, and in a reasonable time frame.
We do try to resolve all verbal complaints. However should you wish to receive a response in writing, kindly forward all complaints to info@caribshopper.com and we will send you our feedback accordingly.

FAULT PROCESSING:

All Carib Shopper subscribers can contact the helpdesk on the numbers listed hereunder:
Email: info@caribshopper.com. Phone Numbers: (08086243466 / 08086243466).
Before you contact our support desk, kindly make sure you have the details of the service you have subscribed to, your mobile number, your username (if any) and summary of the complaint. This will enable us to process and resolve your complaint quickly.

CONTACTING YOU:

When we need to contact you, we will use your email address as the primary mode of communications. In a few cases we will attempt to contact you via your phone line. We may contact you to advice on the outcome of an investigation to any complaint, which our helpdesk agents were unable to resolve during the initial telephone call. And to advise you on new product offerings and how to get the best out of current product or service offerings.

CHARGES FOR COMPLAINTS HANDLING

Compliant handling processes shall be provided free of charge. However we may impose a reasonable charge for complaint handling processes where investigations of the complaints requires the retrieval of records of more than 12 months old and where such retrieval results in any incremental expense or significant inconvenience, or where there is physical damage. Any such charges shall be identified, communicated and agreed with the subscriber before we bill for it.

REFUNDS

All cash refunds are made in local currency, regardless of the currency in which deposits were made for purposes of transacting or loading the Webcard. Refunds onto the Carib Shopper Webcard shall be in US Dollars.

ORDER PACKAGING

Items may be re-bagged by Carib Shopper and may not arrive in the original merchant boxes/ packaging.

CONFIDENTIALITY

We will treat any information concerning any complaint or compliance in confidence and we will not disclose it to anyone except or in accordance with any instruction you have given us. However, there are circumstances in which we may be required by law to disclose information. Such requests typically come from statutory authorities, e.g. Customs and Law Enforcement, etc. Any such disclosure will be strictly controlled and made fully in accordance with governing laws.

APPLICABLE LAW AND JURISDICTION

These Terms and Conditions of Sale shall be interpreted and governed by the laws in force in the United States. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts in the United States and to waive any objections based upon venue.

ARBITRATION

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Sale will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in the Caribbean in English and governed by Laws of the United States pursuant to the Federal Arbitration Act Title 9, US Code, Section 1-16 as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and is independent of either party. Notwithstanding the foregoing, Carib Shopper reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

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